How can we help?

Whether you've found a bug, have a feature idea, or just want to tell us about your pet โ€” we're genuinely happy to hear from you.

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Report a Bug
Found something broken? Tell us exactly what happened and we'll fix it fast.
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Feature Requests
Have an idea that would make the app better for you and your pet? We're listening.
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Billing & Subscriptions
Subscription issues? Contact us and we'll sort it out. Or visit Apple's support.
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Privacy Enquiries
For privacy-specific matters: privacy@petsage.ai
โฑ Response times: We aim to respond within 48 hours on business days. We're a solo developer in Melbourne (AEST timezone), so we appreciate your patience!
Send a message
We'll get back to you within 48 hours.
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